You’ve got a problem with Darren’s performance which has been below standard for too long.  You’ve stepped in do some performance coaching. You’ve been patient,

You’re about to hit SEND on your next email. Wait! Review this checklist before you do. Does the subject line make clear what the email is about?

Your organization has a mission statement, right? How about your team?  Laurie Beth Jones, author of The Path: Creating Your Mission Statement for Work and Life,

We live in a negative world, as Captain Obvious has observed. We notice what went wrong, not what went right.  Someone has suggested that the